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Name
Direction: Specify whether the channel will be inbound or outbound.
Default Outbound Channel (only for incoming routing): This option allows you to specify the default outbound channel, of the same type, for sending outgoing interactions associated with the incoming channel.
Related Campaigns: Select one or more campaigns to associate with the new channel. These campaigns will be linked to the channel and can receive interactions from it.
Specific information according to the channel type:
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The following steps of the form depend exclusively on the selected channel type. Below is a description of the process for each of the channel types available in Sagicc. |
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