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Incoming Email
Sagicc can connect to your company's email account to capture all messages that your customers send to that email account. To set up a channel of this type, you must have access credentials (email and password) to the email account you want to connect to Sagicc. In addition, it is necessary for your email provider to enable IMAP services and provide you with the IMAP configuration of your account. With this information, Sagicc can capture all messages that arrive in the inbox of your email.
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Once the channel is configured, Sagicc will begin capturing the information received by the configured email account.
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Outgoing Email
Sagicc can send messages to your customers from a specific email account. To set up this type of channel, you must have the credentials (email address and password) of the email account you want to connect with Sagicc. In addition, it is necessary for your email provider to enable SMTP services and provide you with the SMTP configuration of your account. With this information, Sagicc can send emails using your email account.
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