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Sagicc will allow you to embed a customized chat widget or plugin (web chat) on your company's website, through which your customers can communicate with agents in real time. To set up this type of channel, it is necessary to have access to the CMS on which the website is operating, the server, or the source code of the same. Sagicc will generate a block of code (script) in JavaScript language that must be inserted into the website

Nota

Se recomienda que el script sea insertado por el administrador de la página de la empresa (webmaster) o una persona con conocimientos básicos en programaciónIt is recommended that the script be inserted by the company's page administrator (webmaster) or a person with basic programming knowledge.

 

The information required for the configuration of a web chat channel is the following:

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