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This section shows the total number of tasks performed by agents on the campaign tickets within the specified date range, grouped by the user assigned to the ticket. The table information can be downloaded in Excel format by clicking “Download Data”.
Tasks by Type
This section shows the total number of tasks performed by agents on the campaign tickets within the specified date range, grouped by the main type field of the task form (configured in the campaign). The table information can be downloaded in Excel format by clicking “Download Data”.
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