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Through the side menu, you can access the Security Policies module. Locate the Parameterization “Parameterization” option, then the Security “Security” section, and click on Security Policies “Security Policies” to be taken to the initial view of the module.
Once you enter the module, you will be able to access and configure a wide range of security parameters. Each of these parameters has a specific purpose and performs a special function by adding an additional layer of protection to the platform. The available parameters are described below.
Authentication Policies
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At least one lowercase letter: The platform will require passwords to contain at least one lowercase letter.
At least one uppercase letter: The platform will require passwords to contain at least one uppercase letter.
At least one number: The platform will require passwords to contain at least one number from 0 to 9.
At least one special character: The platform will require passwords to contain at least one of the following special characters:
! @ # $ % ^ & *.Minimum length: Here, you can specify the minimum length that user passwords must have. It is important to remember that a longer password tends to be more secure.
Data Protection
This section includes parameters designed to ensure that only authorized individuals can access specific information, thereby protecting data security. You can enable or disable the following options according to your business's needs:
Customer Contact Data Encryption: By enabling this option, customer contact information, such as phone numbers and email addresses, will be displayed in an encrypted format (e.g., ****abc@gmail.com) for users with the "Agent" role.
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