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From the Business Profile module, you can customize your business' instance of Sagicc, upload your logo or brand and specify where to display it, enable or disable platform features such as internal chat or embedded softphone, and modify your business profile information for informational purposes.
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Administration of your business’s logo or brand
Business Profile Information
Customization of the appearance of the Sagicc instance
Customization of the Sagicc instance functionalities
Configuration of specific instance parameters, such ad default language, timezone, etc.
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Add Logo
Click on the Add Logo button and you can search, select and upload the file corresponding to your business' logo or brand. Only image files are allowed when adding the logo (.jpg, .jpeg, .png, .svg). After uploading it, you will see the new logo in the business Profile, on the top navigation bar (if this option is enabled) and on the login screen (if this option is enabled).
Business Profile
This section contains the following informative data about your business:
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By clicking on the Edit Profile button, the profile information will become editable and you can make the modifications you require.
Appearance (Look and Feel)
In this section, you can customize the following aspects of the platform's appearance:
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Make the required changes in this section and click on Save to apply them.
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Functionalities
In this section, you can customize the following aspects of the platform's functionalities:
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Make the required changes in this section and click on Save to apply them.
Configuration
In this section, you can configure the following aspects of the platform:
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Make the required changes in this section and click on Save to apply them.
Contact Hours Configuration
In this section, you can specify the hours or periods during which your company can communicate with customers in an outbound manner. The main objective of this process is to protect consumers' right to privacy by establishing clear rules about when your company can contact them.
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