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After entering the information in the form, you can start adding questions to the survey. Clicking on Add Question will display an additional form for entering the following information for a new question:

• Nombre: Es el nombre o título de la pregunta. Por ejemplo, Cómo te pareció la atención que recibiste el día de hoy?.

• Tipo de Pregunta: Es el tipo de pregunta que se mostrará en el formulario en la vista externa de la encuesta. Define el aspecto visual y las reglas de validación de la pregunta dentro del formulario. Por ejemplo, Campo para seleccionar fechas, Casillas para seleccionar una opción. (Encuentra en la próxima sección la descripción detallada de cada uno de los tipos de pregunta disponibles).

• Name: It is the name or title of the question. For example, “How was the service you received today?”.

• Question Type: It is the type of question that will be displayed on the form in the external view of the survey. It defines the visual appearance and validation rules of the question within the form. For example, a field to select dates, boxes to select an option. (Find a detailed description of each of the available question types in the next section).

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After adding all the necessary questions to the survey, verify that the information is correct and that the questions are in the correct order. You You can rearrange them by dragging and dropping each question into the correct position. Additionally, you can remove a specific question by clicking on the Delete button.

Verify the information entered for both the survey and the questions and click Save to add the new survey. If the process was performed correctly, Sagicc will take you back to the Surveys module, where you can see the newly added survey in the list.

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The following are the different types of questions available for surveys in Sagicc:

Tipo de Pregunta	Descripción	Vista Previa
Short Text Field	Field that allows entering short texts, such as names or addresses.	Image Modified
Long Text Field	Field that allows entering long texts, such as comments, notes, or free questions.	Image Modified
Date Selection Field	Field that allows selecting a date through a date picker.	Image Modified
Time Selection Field	Field that allows selecting a time through a time picker.	Image Modified
Password Field	Field that allows entering a password and hiding its content.	Image Modified
Email Field	Field that allows entering email addresses. Includes validations for email addresses.	Image Modified
Number Field	Field that allows entering numerical values.	Image Modified
ile Selection Field	Field that allows selecting and uploading attached files.	Image Modified
Checkboxes for selecting multiple options	Field that allows selecting multiple options or answers among several checkbox options.	Image Modified
Radio button for selecting one option	Field that allows selecting one option or answer among several radio button options.	Image Modified
Dropdown List for selecting one option	List that allows selecting one option.	Image Modified
Dropdown List for selecting multiple options	List that allows selecting multiple options or answers.	Image Modified
Linked List for selecting options	Linked list with multiple sub-levels that allows selecting an option or answer.	Image Modified
Rating Field	A field that allows capturing a rating for a specific ticket. It allows selecting the rating scale (1 to 5 - 1, 3, 5 - 1, 2, 3, 4, 5) and assigns the rating marked by the user to the ticket.