Sagicc will be able to connect with a bot account on the Telegram platform to receive and send messages to customers using this messaging platform. Before adding a channel of this type, you must create a bot on Telegram using the BotFather assistant (https://t.me/botfather). This assistant will help you create a new bot service on Telegram and provide you with the necessary data for integration with Sagicc.
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The Telegram bot is a service provided by the messaging platform for integrations through API and web services. It is a "bot" used for the connection between Sagicc and Telegram, but it is not a bot that is trained by default or capable of handling conversations with your customers. If you need an intelligent bot, contact our support team. For more information on creating a Telegram bot, you can consult the official documentation: Bots: https://core.telegram.org/bots#3-how-do-i-create-a-bot |
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